Moda gives you 14 days from delivery date for exchanges or store credit. We do not issue cash, credit, or debit refunds.
To be eligible for a exchange/store credit please email firstname.lastname@example.org before you send the item back with the reason for return. Your item must be unused and in the same condition that you received it, free of makeup, deodorant, stains, perfume, animal hair, etc. Several types of goods are exempt from being returned i.e. intimates and accessories and final sale items. You are responsible for shipping costs for returning your item. Shipping costs are non-refundable.
To send back your product, please mail to the address below:
4100 ELDORADO PKWY STE 100
MCKINNEY, TX 75070
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
**Moda is not responsible for lost or stolen packages once shipped. Please contact the courier for information regarding that status of your package***